Delete Your Account

Last updated: September 16, 2026

This page explains, step by step, how to delete your Hackerz Online 3 account and what happens afterwards. The short version: deletion is irreversible, and it is not a refund. Please read both parts before you continue.

1. Before you start

• Everything on the account is lost: progress, machines, software, items, credits, reputation, contacts, and messages.
• Nothing you have paid for is refunded when you delete your account, including purchases made through Google Play.
• Deleted accounts cannot be restored — not by you, and not by us.
• If you just want a break, close the app instead. Your account will be waiting for you.

2. Request deletion in the game

1. Open Hackerz Online 3 on your Android device and sign in with the account you want to remove.
2. Open Settings from the in-game desktop.
3. Open the Profile tab.
4. Tap the Delete my account link in the bottom-right corner of the tab.
5. Read the warning in the dialog. If you want the details about purchases, tap the Terms link in the dialog — it opens hackerz.online/terms in your browser.
6. Type DELETE MY ACCOUNT into the text box, in capital letters and exactly as written. The confirmation button stays disabled until you type it correctly.
7. Tap Yes, delete my account. The Cancel button next to it closes the dialog and does nothing at all.
8. A final dialog asks you to confirm one more time. Tap Yes to go ahead, or No to keep your account.

3. What happens next

Once you confirm, you are signed out of the game immediately and your account is placed in the deletion queue. Our team works through that queue and removes queued accounts together with the data attached to them. When the removal is done it is final: the account cannot be reopened, and the progress on it cannot be recovered.

If you change your mind while the request is still pending, sign in again and write us at privacy@hackerz.online. We can drop a pending request. We cannot undo a completed deletion.

4. Purchases are not refunded

Deleting your account is your own choice, not a fault in the game, so it does not create a right to a refund. In-game items and bundles are consumed when you buy them and are used up while you play, so they are not returned when the account goes away.

This matches our Terms of Service and the Google Play refund policy. If you have a genuine problem with a specific purchase — for example you were charged twice, or the item never arrived — request the refund through Google Play (Play Store → Orders) or write to us first and we will help.

5. Your data under GDPR

Deleting your game account also removes the personal data we hold for that account, as described in our Privacy Policy. Some records are kept where we are legally required to keep them, for example billing data we must retain for tax purposes, or records needed to enforce the rules of the game against abuse.

6. Waitlist and website email

If you only joined the waitlist and never created a game account, or you want your email address removed as well, write to privacy@hackerz.online and we will delete it. You can also use the unsubscribe link at the bottom of any marketing email we sent you.

7. Need a hand?

Questions about a deletion request, or you cannot sign in to request it yourself? Email privacy@hackerz.online and tell us the in-game name of the account. Requests from anyone other than the account holder are not actioned.